The Nordstrom Routing Guide is a comprehensive resource designed to streamline logistics and enhance delivery efficiency. It provides detailed guidelines on carrier selection‚ packaging‚ and compliance‚ ensuring suppliers maintain Nordstrom’s high service standards‚ avoid delays‚ and ensure customer satisfaction.

Carrier Selection
Carrier selection is critical for ensuring timely and efficient deliveries. Nordstrom requires suppliers to use only approved carriers‚ as outlined in the Routing Guide. These carriers meet specific service standards‚ ensuring compliance with delivery timelines and maintaining high customer satisfaction levels.
2.1 Approved Carriers

Nordstrom requires suppliers to use only approved carriers for all domestic shipments. These carriers are carefully vetted to ensure they meet Nordstrom’s high service standards‚ including on-time delivery‚ reliability‚ and adherence to specific shipping protocols. Approved carriers include Colonial Trucking‚ Consolidated Freightways (CF)‚ and CTE (California Transport Enterprises)‚ among others. Using unauthorized carriers may result in delays‚ additional costs‚ or non-compliance with Nordstrom’s delivery expectations.
Suppliers can access the full list of approved carriers through the Nordstrom Routing Guide or the supplier portal. This list is regularly updated to reflect changes in carrier performance or network adjustments. By adhering to this requirement‚ suppliers ensure seamless integration with Nordstrom’s logistics processes and maintain customer satisfaction. Failure to use approved carriers may lead to chargebacks or other penalties‚ as outlined in the compliance manual.
Approved carriers are selected based on their ability to meet strict delivery timelines‚ provide real-time tracking‚ and handle shipments efficiently. They are also required to comply with Nordstrom’s EDI (Electronic Data Interchange) standards‚ ensuring accurate and timely communication throughout the shipping process. This collaboration between suppliers and approved carriers is essential for maintaining Nordstrom’s reputation for reliable and efficient order fulfillment.

2.2 How to Select the Right Carrier
Selecting the right carrier for Nordstrom shipments is crucial to ensure compliance with their routing guide and maintain efficient delivery standards. Suppliers must choose from Nordstrom’s list of approved carriers‚ as unauthorized carriers may lead to delays or non-compliance. The selection process involves evaluating factors such as the carrier’s service area‚ delivery timelines‚ and ability to meet Nordstrom’s specific requirements.
When selecting a carrier‚ suppliers should consider the shipment’s weight‚ dimensions‚ and destination. For example‚ smaller shipments may require a different carrier than larger freight. Nordstrom’s approved carriers are vetted for their reliability‚ on-time performance‚ and ability to provide real-time tracking. Suppliers can access the list of approved carriers through the Nordstrom Supplier Portal or the Routing Guide document.
It’s important to note that using unauthorized carriers can result in chargebacks or penalties. By adhering to Nordstrom’s carrier selection guidelines‚ suppliers ensure smooth logistics and maintain customer satisfaction. The Routing Guide also provides additional resources to help suppliers make informed decisions‚ ensuring compliance and efficiency in the shipping process.
Shipment Preparation
Shipment preparation is critical for compliance with Nordstrom’s routing guide. Suppliers must ensure accurate Advance Shipping Notices (ASN) and proper GS1-128 labeling. These steps ensure smooth delivery‚ avoid delays‚ and maintain Nordstrom’s high service standards. Proper preparation is essential for efficient logistics and customer satisfaction.
3.1 Advance Shipping Notice (ASN)
The Advance Shipping Notice (ASN) is a critical component of the Nordstrom Routing Guide‚ ensuring seamless communication between suppliers and Nordstrom. The ASN provides detailed information about upcoming shipments‚ including purchase order numbers‚ item descriptions‚ quantities‚ and packaging details. This notice allows Nordstrom to prepare for incoming shipments efficiently‚ reducing processing time and potential delays.
Suppliers are required to submit the ASN electronically through EDI (Electronic Data Interchange) in the specified format‚ typically EDI 856. This ensures data accuracy and compatibility with Nordstrom’s systems. The ASN must include pack-level details‚ such as the Serial Shipping Container Code (SSCC)‚ which is used to identify each carton uniquely. This level of detail enables Nordstrom to track shipments accurately and verify contents upon receipt.

Failure to provide a complete and accurate ASN may result in delays or non-compliance penalties. Therefore‚ suppliers must ensure all information is correct before transmission. Additionally‚ Nordstrom recommends working with trusted partners‚ such as Shipvine‚ to generate and transmit ASNs correctly. These partners can assist with creating GS1-128 labels and ensuring compliance with all requirements.
By adhering to the ASN guidelines‚ suppliers can ensure smooth delivery processes‚ maintain Nordstrom’s high service standards‚ and foster strong partnerships. Accurate ASNs are essential for efficient inventory management and customer satisfaction.
3.2 GS1-128 Labels
GS1-128 labels are a mandatory requirement for all shipments to Nordstrom‚ as outlined in the Nordstrom Routing Guide. These labels play a crucial role in ensuring efficient inventory management and accurate tracking of goods. The GS1-128 standard provides a universal format for encoding detailed product information‚ enabling seamless communication between suppliers and Nordstrom’s systems.
Each GS1-128 label must include specific data elements‚ such as the Serial Shipping Container Code (SSCC)‚ purchase order number‚ item description‚ and quantity. This information allows Nordstrom to quickly identify and process shipments upon arrival. Additionally‚ the labels must be affixed to the outside of each carton‚ ensuring visibility and ease of scanning during receiving.
Nordstrom generates these labels internally and applies them to the parcels‚ but suppliers are responsible for ensuring that the data provided in the Advance Shipping Notice (ASN) is accurate and complete. This ensures that the labels are generated correctly and meet all compliance requirements. Proper use of GS1-128 labels helps maintain Nordstrom’s high service standards‚ reduces delays‚ and ensures customer satisfaction.
Suppliers who require assistance with GS1-128 labels can partner with trusted third-party logistics providers‚ such as Shipvine‚ to ensure compliance with Nordstrom’s guidelines. These partners can help generate and affix the labels‚ streamlining the shipping process and minimizing errors. Compliance with GS1-128 labeling requirements is essential for maintaining a smooth and efficient supply chain partnership with Nordstrom.

Compliance Requirements

Compliance with Nordstrom’s guidelines is essential for smooth operations. Suppliers must adhere to EDI standards‚ packaging specifications‚ and labeling requirements. Failure to comply may result in delays or penalties. Accurate documentation and timely communication are critical to maintaining compliance and ensuring efficient processing of shipments.
4.1 EDI Compliance
EDI (Electronic Data Interchange) compliance is a critical component of Nordstrom’s Routing Guide‚ ensuring seamless communication and data exchange between suppliers and Nordstrom. Suppliers are required to transmit accurate and timely electronic documents‚ such as the Advance Shipping Notice (ASN) through EDI 856 transaction sets. This ensures that Nordstrom’s systems are updated with precise shipment details‚ including pack-level information‚ enabling efficient processing and receipt of goods.

The ASN must include detailed information‚ such as the Serial Shipping Container Code (SSCC)‚ product identifiers (e.g.‚ UPC‚ GTIN)‚ and carton contents. Failure to provide accurate or timely EDI data may result in delays‚ penalties‚ or non-compliance issues. Nordstrom’s EDI guidelines are outlined in the Supplier Compliance Manual and the Routing Guide‚ which suppliers must review and adhere to strictly.
Suppliers are encouraged to use approved EDI providers or third-party logistics (3PL) partners to ensure compliance with Nordstrom’s EDI requirements. Additionally‚ suppliers must test and certify their EDI capabilities with Nordstrom before initiating shipments. This ensures that all data formats and transmission protocols meet Nordstrom’s standards‚ reducing errors and improving overall efficiency.
By maintaining EDI compliance‚ suppliers can streamline their operations‚ avoid costly discrepancies‚ and strengthen their partnership with Nordstrom. Regular updates to EDI requirements are communicated through the Nordstrom Supplier Portal‚ ensuring suppliers stay informed and aligned with the latest guidelines.
4.2 Packaging Requirements
Nordstrom’s Routing Guide outlines specific packaging requirements to ensure products arrive in optimal condition and meet retail standards. Suppliers must use sturdy‚ high-quality packaging materials to prevent damage during transit. Cartons should be clearly marked with the Nordstrom Purchase Order (PO) number‚ style number‚ and UPC/GTIN to facilitate easy identification and processing.
GS1-128 labels are mandatory for all shipments‚ as they contain critical information such as the Serial Shipping Container Code (SSCC)‚ which helps Nordstrom track shipments efficiently. These labels must be affixed to each carton in a visible and scanable location. Additionally‚ suppliers are required to ensure all packaging complies with Nordstrom’s sustainability and environmental standards‚ avoiding excessive materials whenever possible;
For apparel and certain products‚ RFID (Radio Frequency Identification) compliance is mandatory. Suppliers must affix RFID hangtags to individual items or cartons‚ depending on Nordstrom’s specifications. This ensures seamless inventory management and reduces processing time at Nordstrom’s distribution centers. Failure to meet RFID requirements may result in delays or penalties.
Suppliers are encouraged to review Nordstrom’s Supplier Compliance Manual and the Routing Guide for detailed packaging specifications. Adherence to these guidelines is essential to maintain compliance‚ avoid additional charges‚ and ensure a smooth delivery process. Regular updates to packaging requirements are communicated through Nordstrom’s supplier portal‚ ensuring suppliers stay informed and aligned with the latest standards.
Delivery Standards
Nordstrom’s Routing Guide emphasizes strict delivery standards to ensure timely and efficient shipment processing. Suppliers must adhere to specified shipping timelines and receiving processes to avoid delays or penalties. Compliance with these standards is crucial for maintaining high service levels and customer satisfaction.
5.1 Shipping Timelines
Nordstrom’s Routing Guide outlines specific shipping timelines to ensure efficient delivery and maintain high service standards. Suppliers are required to adhere to designated shipping windows‚ which are typically 3-5 business days for ground shipments and 2 business days for air shipments‚ depending on the destination.
Failure to meet these timelines may result in delays‚ penalties‚ or additional fees. It is crucial for suppliers to carefully plan and coordinate shipments to align with Nordstrom’s expectations. The guide also emphasizes the importance of providing accurate shipment details and adhering to all specified delivery requirements.
Suppliers should regularly review and update their shipping schedules to accommodate any changes in demand or logistics. Nordstrom’s system is designed to track shipments in real-time‚ ensuring transparency and accountability throughout the delivery process. By adhering to these timelines‚ suppliers can help maintain customer satisfaction and strengthen their partnership with Nordstrom.
For international shipments‚ additional timeframes and documentation requirements may apply‚ which are detailed in the guide. Suppliers are encouraged to consult the latest version of the Nordstrom Routing Guide on the supplier portal for the most up-to-date information and to ensure compliance with all shipping standards.
5.2 Receiving Processes
Nordstrom’s receiving processes are designed to ensure efficient and accurate handling of shipments. The Routing Guide specifies that all shipments must be delivered to designated distribution centers or stores‚ with precise delivery windows and requirements outlined to avoid delays or penalties.
Suppliers are required to provide detailed shipment information‚ including accurate Advance Shipping Notices (ASN) and properly labeled packages with GS1-128 labels. This ensures that Nordstrom’s receiving teams can quickly identify and process shipments upon arrival.
Non-compliance with receiving processes‚ such as incorrect labeling or failure to adhere to delivery timelines‚ may result in additional fees or shipment refusal. Nordstrom emphasizes the importance of using approved carriers and following all specified guidelines to maintain seamless operations.
Once shipments are received‚ Nordstrom’s system updates in real-time‚ providing suppliers with confirmation of delivery. This transparency helps ensure accountability and reduces the risk of discrepancies. By adhering to these processes‚ suppliers can help maintain Nordstrom’s high service standards and customer satisfaction.

Regular updates to the Routing Guide may include changes to receiving procedures‚ so suppliers are encouraged to review the latest version on the Nordstrom supplier portal. This ensures compliance and alignment with evolving logistics requirements.

International Shipments
Nordstrom’s Routing Guide provides specific instructions for international shipments to ensure compliance with customs regulations and delivery standards. Suppliers must adhere to detailed guidelines for shipping to Nordstrom locations outside the United States‚ particularly Canada‚ where the Nordstrom Canada Routing Guide applies.
International shipments require careful documentation‚ including commercial invoices‚ customs forms‚ and accurate product descriptions. Suppliers must use approved carriers and ensure all shipments comply with the destination country’s import regulations. Proper labeling‚ including GS1-128 labels‚ is essential to avoid delays or additional fees.
Nordstrom emphasizes the importance of timely delivery and accurate shipment details for international orders. Suppliers are encouraged to leverage EDI (Electronic Data Interchange) to streamline communication and ensure compliance with Nordstrom’s systems. This includes transmitting Advance Shipping Notices (ASN) and other required documents electronically.
Suppliers should also be aware of any specific packaging requirements for international shipments‚ such as language translations on labels or additional safety certifications. Failure to comply with these standards may result in shipment rejection or penalties.
Regular updates to the Routing Guide may include changes to international shipping procedures‚ so suppliers are advised to review the latest version on the Nordstrom supplier portal. By following these guidelines‚ suppliers can ensure smooth and efficient international shipments to Nordstrom locations.